What is the Uber Decor Shipping and Delivery Policy for custom-made furniture?

The Uber Decor Shipping and Delivery Policy outlines how we produce, inspect, pack, and dispatch each custom-made item. Since all furniture is made to order, timelines include both production and shipping durations. After your piece passes quality checks, Uber Decor arranges secure delivery through trusted logistics partners. These steps ensure your handcrafted furniture reaches you safely and on time.

How long does Uber Decor take to deliver a custom furniture order?

Delivery time depends on two stages: production and shipping. Production may take 30–45 working days depending on the item, while shipping requires an additional 2–10 working days based on location. Although Uber Decor strives for timely delivery, handcrafted items may require extra time for detailing, finishing, or packaging.

Does Uber Decor offer pan-India shipping for all products?

Yes. Uber Decor ships furniture and décor items across India, including metro and non-metro locations. Shipping timelines vary by region, but all orders are packed securely and dispatched through reliable couriers. Even for long-distance deliveries, Uber Decor ensures safe handling and transparent communication throughout the process.

How can I track my Uber Decor order after dispatch?

Once your order leaves our warehouse, Uber Decor provides tracking information through WhatsApp, SMS, or email. You can monitor the shipment until it reaches your doorstep. If tracking updates slow down due to courier routes or transit conditions, our support team will assist you promptly.

What should I do if my Uber Decor product arrives damaged?

If damage occurs during transit, please share a clear unboxing video of the sealed package along with photos. This documentation helps Uber Decor verify the issue and arrange a replacement or repair. Our team prioritizes safe packaging, but we also ensure quick resolution in rare cases of shipping damage.

Can Uber Decor expedite production or delivery for urgent orders?

Yes, in some cases. If you need faster delivery, contact Uber Decor via WhatsApp before placing an order. After reviewing the design and workload, our team will confirm whether an expedited timeline is possible. Since items are handcrafted, speeding up production depends on material availability and workshop scheduling.

Are shipping charges included in the Uber Decor order price?

Shipping charges vary depending on product size and delivery location. While some Uber Decor items may qualify for free shipping offers, larger furniture typically involves standard logistics fees. The exact cost is calculated during checkout or shared directly by the support team.

Can I change my delivery address after placing an order with Uber Decor?

Address updates are possible only before production is completed. If you need to modify the delivery address, contact Uber Decor support quickly. Once the product is packed and dispatched, address changes are handled according to courier guidelines and may involve additional charges.

What happens if I'm unavailable during the delivery attempt?

If you cannot receive the item, couriers may attempt re-delivery. However, repeated failure or refusal may result in the package being returned. In that case, Uber Decor deducts both forward and return shipping charges from the advance amount. To avoid this, please ensure availability or inform us in advance to hold the shipment.

Does Uber Decor accept returns for delivered items?

Since all furniture is made to order, Uber Decor does not accept returns. However, we provide replacements, repairs, or part fixes in case of manufacturing or transit issues. Our policies ensure fairness, clarity, and customer protection while supporting the handcrafted process behind each item.

Shipping & Delivery policy

Welcome to the official Uber Decor Shipping and Delivery Policy page. This comprehensive document details our Uber Decor delivery processes, shipping timelines, and service standards. Please review the following information to understand production schedules, safe handling, and expectations for premium furniture delivery. Our commitment is to ensure clarity in every aspect of your Uber Decor order policy.

1. Order Customization & Production Timelines: Uber Decor Shipping and Delivery Policy

Every furniture order placed with Uber Decor is handcrafted to your specifications. We support customization in size, finish, and design to bring your vision to life. As a made-to-order brand, we pride ourselves on detail, but some variations in furniture delivery timelines may occur due to artisan work and material sourcing.

Our production process adheres to strict craftsmanship guidelines, referencing reputable standards such as those from the Crafts Council of India. These standards ensure handcrafted furniture delivery meets high quality and durability benchmarks.

Production Estimates

Mirrors & Glass Items: 30–35 working days
Furniture (Chairs, Tables, Ottomans, Benches): 30–40 working days
Big Furniture (Sofas, Beds, Large Items): 35–45 working days
Room Dividers: 30–40 working days
Wall Art (Canvas Prints): 14–21 working days
Wall Sculptures: 18–25 working days

Please Note:

If your design requires modifications, such as changes in size, material, or finish, please allow an additional 5–7 working days for sampling and approvals. These buffer days help us deliver outstanding quality for your Uber Decor furniture shipping.

To browse our range of luxury collections, explore the following links:
✔ Premium Coffee Tables – https://uberdecor.in/collections/premium-coffee-tables-india
✔ Sofas – https://uberdecor.in/collections/sofas
✔ Accent Chairs – https://uberdecor.in/collections/accent-chairs
✔ Wall Mirrors – https://uberdecor.in/collections/wall-mirrors

2. Uber Decor Shipping and Delivery Policy: Timelines & Shipping Details

Once your product completes production and passes quality checks, your order is prepared for dispatch. All packaging follows ISO 9001 quality-handling recommendations to guarantee safe furniture packaging for pan India furniture shipping.
Reference: ISO 9001 Packaging & Quality Guidelines

All orders are shipped from our Delhi warehouse. Please note, Uber Decor shipping time is calculated after manufacturing is finished.

Estimated Shipping Duration

Location	Shipping Time
Delhi / NCR	2–4 working days
Other Indian Cities	7–10 working days

We partner with highly rated logistics providers, operating under standards referenced by India Post Logistics Advisory. For any assistance or tracking information, please visit our contact page. Stay informed on your Uber Decor order tracking throughout the Uber Decor delivery process.

3. Delivery Exceptions & Delays

Despite careful planning, external factors such as raw material delays, weather, transportation strikes, or supply chain disruptions may affect your Uber Decor furniture delivery. These circumstances do not qualify for refunds or cancellations under our furniture shipping policy.

All timelines provided are estimates, as stated in consumer guidelines shared by the Department of Consumer Affairs, Government of India. If you require urgent delivery, contact us via WhatsApp at +91 96251 57489 before purchasing. This helps us confirm if your Uber Decor India delivery deadline can be met.

4. Uber Decor Order Policy: Cancellations

For production efficiency, orders may be cancelled within 2 hours of placement. After this window, once production starts, cancellations or refunds are no longer possible according to our Uber Decor service policy.

5. Returns & Replacements

As each item is built to order, Uber Decor does not accept general returns. However, if a product arrives damaged, we offer replacements or repair services, provided the issue is verified during the unboxing process. This is our promise for furniture transit protection.

For full transparency, please include your order number, a clear unboxing video of the sealed packaging, and accompanying photos with a description of the issue. Our packaging and damage resolution align with BIS transportation & packaging references to maintain fairness for all parties.

6. Refused Deliveries & Logistics Returns

If delivery fails due to unavailability or incorrect recipient details, both forward and return shipping costs are deducted from payments. For partial COD furniture delivery (25–50% advance), deposits become non-refundable.

7. Our Support Commitment

Uber Decor is committed to responsible delivery, secure packaging, and ongoing support. Our team is available for queries regarding tracking, Uber Decor product dispatch, and updates on your shipment status. We prioritize safe furniture delivery India for all customers.

Reach us anytime at hello@uberdecor.in or WhatsApp: +91 96251 57489.

To explore more about us, visit:
✔ Reviews Page – https://uberdecor.in/pages/reviews-uber-decor
✔ TV Units – https://uberdecor.in/collections/tv-units
✔ Credenza & Sideboards – https://uberdecor.in/collections/credenza